Terms and Conditions
All our made-to-order products are subject to the following terms and conditions:
- Prices quoted exclude shipping.
- We ask for a 50% deposit with your custom order before we start work. Your deposit is non-refundable as we order parts immediately, so please be sure before you give us the go ahead!
- The balance of your order is payable before collection or shipping. We are based in Hampshire, England if you wish to collect.
- Shipping is at your expense - we'll get the fairest quote we can find and inform you of the cost before booking. We can arrange shipment globally.
- We don't offer refunds on custom built items but we do want you to be happy with your purchase. That's why we take time to understand and really work with you to build you the bike of your dreams during the order and build process.